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Privacy Policy

Eagle Insurance Agency (“Eagle Insurance,” “we,” “our,” or “us”)
Effective Date: October 1, 2025

This Privacy Policy explains how we collect, use, and protect your information when you visit eagleinsurancecompany.org (the “Site”), contact us, or use our services. By using the Site, you agree to this Policy.

We do not sell or share your personal information for money or for cross-context behavioral advertising.

1) Information We Collect

Information you provide directly

  • Contact details (name, email, phone, city/state)
  • Appointment details and preferences
  • Any information you choose to submit in messages or forms

Information we collect automatically

  • Device and usage data (IP address, browser type, pages visited, time on page)
  • Cookies and similar technologies for analytics and site functionality
  • Pixel data (e.g., Meta Pixel, Google Analytics) to measure campaign performance

Information from third parties

  • Lead form platforms (e.g., Facebook/Instagram Instant Forms, Calendly)
  • Advertising/analytics partners, strictly for performance measurement

Sensitive information (health/Medicare-related)

  • We do not collect medical conditions or full medication lists on public pages.
  • If you choose to disclose medication or provider information, we collect it only after you consent during a secure intake or appointment process for the purpose of plan review. Do not submit sensitive information through ad forms.

2) How We Use Information

  • Provide and improve our services and Site
  • Respond to inquiries, schedule appointments, and send service communications
  • Perform analytics, debugging, and security monitoring
  • Measure and improve the effectiveness of our advertising (e.g., Meta, Google)
  • Comply with law, regulations, and industry standards

3) How We Disclose Information

We may disclose information to:

  • Service providers (hosting, analytics, scheduling, CRM, email/SMS, form tools) who are bound by confidentiality and use it only to provide services to us.
  • Legal and safety purposes (to comply with law, respond to lawful requests, protect rights, safety, and security).

We do not sell personal information and we do not share personal information for cross-context behavioral advertising. We do not disclose sensitive health information to advertisers.

4) Cookies, Pixels & Analytics

We use cookies and similar technologies (e.g., Meta Pixel, Google Analytics) to operate the Site and understand performance. You can control cookies through your browser settings.

  • Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
  • Your AdChoices options: https://www.aboutads.info/choices and https://www.youronlinechoices.eu

If your browser sends a “Do Not Track” signal, we currently do not respond to it.

5) Your Choices

  • Email/SMS: You can opt out of marketing emails by using the “unsubscribe” link. For texts, reply STOP to opt out and HELP for help (message/data rates may apply).
  • Cookies/Ads: Use the options above or your device settings to limit tracking.
  • Sensitive info: Please share medication/provider details only through our secure intake, after you consent.

6) Data Retention

We retain information as long as necessary to provide services, meet legal/recordkeeping obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or de-identify it.

7) Security

We use administrative, technical, and physical safeguards designed to protect your information. No system is 100% secure; please use caution when sharing information online.

8) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9) HIPAA & Insurance Disclosures

Eagle Insurance is an insurance agency, not a healthcare provider. Information you provide may not be protected by HIPAA. We still handle your information responsibly and in accordance with this Privacy Policy.

10) State Privacy Rights (U.S.)

Depending on your state (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have rights to:

  • Know/access the categories and specific pieces of personal information we’ve collected
  • Correct inaccuracies
  • Delete personal information
  • Opt out of the sale or sharing of personal information (we do not sell or share)
  • Limit the use/disclosure of sensitive personal information (we use sensitive info only with consent for plan review)

To exercise rights, contact us at the email below. We will verify your request consistent with applicable law. You may authorize an agent to submit a request on your behalf where permitted.

California Notice: We do not sell or share personal information as defined by the CCPA/CPRA. We use service providers and may use advertising/analytics tools as described above. Categories collected may include identifiers, internet activity, and limited inferences strictly for the purposes stated in this Policy.

11) Third-Party Links

Our Site may link to third-party sites. We are not responsible for their privacy practices. Review those policies before providing information.

12) Changes to This Policy

We may update this Policy from time to time. The “Effective Date” above shows when it last changed. Continued use of the Site means you accept the updated Policy.

13) Contact Us

Eagle Insurance Agency
4943 Carpenter Road
Florence, WI 54121
Email: steve@eagleinsurancecompany.org
Phone: 906-396-8155